Legal
Privacy Policy
Last updated:
1. About this policy
Making Strategy Move (ABN 85 656 977 318) ("we", "us", "our") operates the website at makingstrategymove.com.au. This Privacy Policy sets out how we collect, hold, use, and disclose personal information, and how you can access or correct that information or make a complaint.
We are bound by the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs). By using this website or contacting us through it, you agree to the collection and use of information as described in this policy.
2. What personal information we collect
We only collect personal information that is reasonably necessary for our business functions. The types of information we may collect include:
- Identity and contact details — your name, email address, and organisation name, provided when you submit our contact form.
- Enquiry content — the message you send us and the service area you select, so we can respond appropriately.
- Technical data — your IP address, browser type, and pages visited, collected automatically by our hosting infrastructure for security and operational purposes. We do not use third-party analytics tools.
We do not collect sensitive information (as defined in the Privacy Act) such as health, financial, racial, religious, or biometric data through this website.
Where practicable, you may interact with us anonymously or using a pseudonym. However, if you do not provide your name and contact details we may be unable to respond to your enquiry.
3. How we collect personal information
We collect personal information directly from you when you:
- Submit the contact form on this website.
- Send us an email or otherwise contact us directly.
We may also collect limited technical data automatically through our hosting infrastructure when you visit the site. We do not purchase or obtain personal information from third-party data brokers.
4. How we use personal information
We use personal information only for the primary purpose for which it was collected, or for a directly related secondary purpose you would reasonably expect. Specifically, we use your information to:
- Respond to your enquiry and communicate with you about a potential engagement.
- Maintain records of our business interactions as required.
- Improve the security and performance of this website.
- Comply with our legal obligations.
We will not use your personal information for direct marketing without your express consent. We will not sell, rent, or trade your personal information to any third party.
5. Disclosure of personal information
We may disclose your personal information to trusted third-party service providers who assist us in operating this website and managing enquiries (for example, our website hosting provider and messaging infrastructure). These providers are contractually required to handle your information securely, to use it only for the purposes we specify, and to comply with applicable privacy laws.
We may also disclose your information where required or authorised by Australian law, including to regulatory bodies or law enforcement agencies.
We do not disclose personal information to overseas recipients unless we have taken reasonable steps to ensure the recipient handles it in a manner consistent with the APPs, or an exception under APP 8.2 applies.
6. Cookies and similar technologies
This website uses cookies — small text files stored on your device — to support core functionality such as the contact and messaging widget. These cookies are session-based and do not track your activity across other websites.
We do not use advertising cookies, cross-site tracking cookies, or third-party analytics cookies. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect the functionality of the contact widget.
7. Storage and security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include secure server infrastructure, encrypted data transmission (HTTPS), and limiting access to personal information to those who need it to perform their role.
When personal information is no longer needed for any purpose for which it may be used or disclosed, and we are not required by law to retain it, we will take reasonable steps to destroy or de-identify it.
No method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
8. Access and correction
Under APP 12, you have the right to request access to the personal information we hold about you. Under APP 13, you may request correction of information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
To make an access or correction request, please contact us via the contact page. We will respond within 30 days. We will not charge a fee for making a request, though we may charge a reasonable fee to cover the cost of providing access in some circumstances.
We may decline a request where permitted by the Privacy Act (for example, where providing access would unreasonably impact the privacy of another individual). If we decline, we will give you written reasons.
9. Complaints
If you believe we have handled your personal information in a way that does not comply with the Privacy Act or the APPs, you may make a complaint by contacting us via the contact page. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
10. Links to other websites
This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any website you visit.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available at this URL with the date it was last updated. We encourage you to review this page periodically.